Skill - Wake Word

Skill Type

PRE-POST PROCESS

Overview

The wake word skill allows you to set up a phrase that will trigger the Digital Person to begin participating in the conversation and act on the user's request. This request will be forwarded to the appropriate Skill for processing. When used together with the Event Scheduling Skill the Wake Word skill is very useful. 

When a Digital Person is in a Microsoft Teams meeting they treat everything they hear like a request, resulting in interruptions. Wake words allow them to respond to requests only if they are directed to them, otherwise, they remain in the background. 

This skill is:

  • Built and owned by Soul Machines Ltd.

  • Only supported in English.

Limitations

Skill Demo

https://clipchamp.com/watch/54iLQilAD8N?utm_source=share&utm_medium=social&utm_campaign=watch

Wake Word Skill Demo

Configurations

Provide the following information in the Wake Word Skill configuration screen in Digital DNA Studio. See Adding Skills to your Digital Person for detailed instructions:

Wake Word Skill Configuration

Field

Type

Description

COMMA SEPARATED LIST OF WAKE WORDS

required

TEXT

Key words or phrases used to wake up the Digital Person. The user can say any of these to wake up the digital person.

Example: Hello Soul, Hey soul, soul

COMMA SEPARATED LIST OF SLEEP WORDS

required

TEXT

Key word or phrase used to turn off wake mode

Example: Good bye Soul, Sleep now, Thank you that's all

WHAT THE DP SAYS WHEN IT WAKES UP

required

TEXT

The Digital Person's response indicating that they are ready for the request

Example: How may I help you?

WHAT THE DP SAYS WHEN IT IS ASKED TO GO TO SLEEP

TEXT

This is what the digital person will say when asked to go to sleep. Can be left blank and the default will be “OK”.

INITIAL STATE (WHEN THE DP FIRST STARTS)

DROPDOWN

This is the state the digital person will be in when it starts up.

Note: It does allow the Welcome message to go through, so if there is a Welcome greeting configured it will say it then go to sleep

DEFAULT STATE (WHAT THE DP RETURNS TO AFTER HANDLING A REQUEST)

DROPDOWN

This is the state the Digital Person will return to at the end of the conversation after fulfilling a request (i.e. a single turn request, or the conclusion of a multi-turn request).