Managing Projects

Searching for your Project

All projects in Digital DNA Studio can be accessed from the Dashboard, whether they are drafts or deployed. Depending on your role, you may be able to view all the projects created in the organization or only your projects. Projects can then be sorted by age (determined by the last edited project) and alphabetical order. 

If you have an Editor role you can only view projects created by you. With an Organization Owner or Support role, you can view and perform project actions on your own projects as well as those created by others in your organization by clicking the Created by Anyone toggle.

Note: This toggle option is available only for the Organization Owner or Support role.

Dashboard Filter

Project Actions from Dashboard

  • Open - Brings user to the project overview page for selected project

  • Insights - Brings user to Insights Dashboard for selected project

  • Duplicate - Creates a new project with the name chosen with all settings copied from the selected project.

  • Copy URL - Copies the URL of the experience to distribute to end-users.

  • Create Video Assets - Allows you to record and download scripted videos of your Digital Person.

  • Delete - Removes the project and cannot be undone.

  • Edit - Opens the project editor page allowing further modifications.

  • Launch - Opens the experience in a new tab in your browser.

Launch, Deploy, Copy URL, and Create Video Assets options are only applicable on deployed projects.

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Viewing Project Details

The Open option takes you to the Project Management page where you can manage the project with additional settings as described below:

Project Management Page

Key

Description

1

Project Details. Displays the Project Name, Project Label and the NLP software platform used to build and manage the dynamic data and conversational content for your Digital Person. Additionally, the information on the user who created and last edited the project is displayed here, along with the time stamp. 

2

Deployed Digital Person URL. The URL to the website where your Digital Person has been deployed. This field also indicates if your new Digital Person or the changes you have made to an existing DP has not yet been deployed.

You can also copy the link or launch the deployed project from this field, to start using your Digital Person.

3

Project Maintenance Options 

  • DEPLOY - Deploys the selected project and get the URL to the website where your Digital Person has been deployed.

  • EDIT - Opens the Edit page which enables you to update the details and configuration settings of the selected project.

  • INSIGHTS - Opens the Interaction Insights tool which enables you to graphically view and analyze historical data that are relevant to the performance of your deployed Digital Person. See Viewing Interaction Insights for details.

  • More Options - Opens a menu that enables you to Duplicate or Delete the selected project.

4

Create Video Assets

Allows you to record and download scripted videos of your Digital Person.

5

Connection Config (Advanced). Click the drop-down arrow to view the connection configuration details for your project:

  • Digital Person Server - The server where your Digital Person is hosted and accessed by users. This is also called the session or persona server. 

  • Key Name - This is the JSON Web Token (JWT) Public Key.

  • Private Key - This is the JWT Private Key.

The Key Name and Private Key is a pair of password-like keys which your project uses to verify requests to connect to your session server.

DO NOT share these publicly or commit them to your codebase.

These three values are provided by DDNA Studio and used when you are signing your JWT to authorize a connection to the Digital Person.

6

Embed Code

Copy paste the unique code into your website’s HTML to host the Digital Person as a widget on your website.

Viewing Project Insights

Digital DNA Studio provides an Interaction Insights tool that enables you to monitor and track the performance of your Digital Person project. This built-in tool enables you to graphically view and analyze historical data that can help you understand how your project is progressing and enables you to identify interaction areas that require improvement. For detailed information, see Viewing Interaction Insights.

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