Connect to your bot
Use the Power Virtual Agent To use the Copilot skill, you'll need to configure it with a secret key for the bot, you can get it from the PVA bot settings -> Security -> Web channel security
...
| Info |
|---|
Remember to publish the bot before trying to connect to it. Instructions here. |
Welcome message
In DDNA studio, you can enable/disable the greeting via the switch MY DIGITAL PERSON SHOULD GREET ME AT START. It will trigger the System topic named Conversation Start in your PVA bot.
...
| Info |
|---|
The message boxes in PVA let you specify text and speech; if both are specified, the speech field will be used by the digital person (click on the top right to toggle between Text and Speech). |
Fallback message
Flagging messages as fallback allows interoperability with skills, if the system gets a fallback response, a different skill configured in the project may be used to fulfill that request.
To flag a given message as fallback, double click the message box, and in Channel data, click on the arrow, and enter the following Formula: { IsFallback: true }
...
Content cards
To make use of SM Content Cards, use @showcards(card_name) in a message. Define the card data in the Activity Value: double click the message box and set the activity value by clicking on the arrow and entering the card data as a formula:
...