Overview
This Skill is the Base for the Greeter Role. It introduces the Digital Person, welcomes the user with optional rapport building, and sets framing for the conversation.
This Skill is:
Built and owned by Soul Machines Ltd.
Powered by IBM Watson Assistant.
Only supported in English.
Limitations
The Greeter Base Skill doesn’t work with other Base Skills or Base Conversations.
Skill Demo
Conversation Design
This conversation design shows how the conversation flows depending on what configuration is available to the Skill.
After reaching the dialogue “So what would you like to know about us?” the Greeter Base Skill assumes that another open ended skill like the Knowledge Base Skill will be present to continue the conversation. The Greeter Base Skill will only be triggered again if the User says “Goodbye” or no Fallback Skill is set.
Configurations
All configuration options in this Skill are optional. It will provide a coherent introduction even using as much or as little information as possible. Provide the following information in the Greeter Skill configuration screen in Digital DNA Studio. See Adding Skills to your Digital Person for detailed instructions.
Field | Type | Description |
|---|---|---|
What is the Digital Person’s name? |
| The name that the Digital Person will introduce themselves with. |
What is the brand name? |
| The name of the brand that the Digital Person will say they are representing. |
Use Rapport Building in the introduction? |
| Should the Digital Person attempt rapport building before opening up to Q&A? If set to on, the Digital Person will ask a simple question like “How are you today?” to break the ice. |
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