Conversation Visualization

Owned by Chitra Borker (Deactivated)
Last updated: Nov 14, 2022
2 min read

The Graph Conversation Nodes is a visual representation of the data and the conversation flow in the form of Network graphs. Network graphs, also known as node graphs, display relations between elements (nodes) using links and semantic metadata. Network graphs are particularly useful for visualizing a conversational node path or tree. We can use a network graph to answer questions like:

  • What path did a user take through a conversation?

  • What nodes were most frequented over a series of sessions?

  • What conversational themes were most popular?

Note: In order to view the Graph Conversation Nodes, you will first need to annotate the corpus conversations.

Demo video

https://www.loom.com/share/04a3c38a8fb74dca91f2a2c455041b7e?t=2

Features

  • Nodes are colour coded by the node category they belong to

  • Graph legend can be flexed to display any number of node groups

  • Node names and edge hit values can be surfaced by hovering over the node/edge

  • Zoom, click and drag functionality

    • Better able to read and maneuver overlapping edges by zooming into detailed areas and dragging/rotating nodes

    • Node and edge labels remain constant when zooming

    • Enables 360° view of the network

  • Size of the node represents the number of hits, the larger the node means more hits

  • Lines between indicate the number of times going between the nodes in all conversations-
    thicker line means more links

  • Categorisation done by taking the first section of the name that is separated by full stops

  • Clicking on a node will load the Sankey diagram below this has more detailed information on the relationships of the nodes

    • Hover over node will show how many hits, similar to the conversation node graph

    • Hover over link will show how many times there has been a link between the two nodes

    • Entries is the number of times a conversation has included this node

    • Entries % is the percentage of times a conversation has included this node

    • Ends is the number of times it has gone from this node to the END node

    • Ends % is the percentage of times a conversation has gone from this node to the END node
      during the lifetime of the DP. You can drag the nodes in order to see more information

    • Follows same color coding as the node graph