We can set up Multi-factor Authentication (MFA) for your organization to securely access Digital DNA Studio. MFA works by requiring additional verification information to login to any application. Users can't log in using only user names and passwords, they must provide further proof of identity. An authentication app, such as Google Authenticator, Okta Verfiy etc, is mandatory. The users will not be able to sign up without an authentication app.
We support the following types of MFA:
One-time password with application (default)
One-time password with email address
Recovery codes
Email and recovery codes are meant to backup authentication apps if the device is unable to authenticate. But without the app, you cannot sign up to use MFA.
MFA User Workflow
Request to enable MFA
If you require this feature to be turned on for your organization, please contact get in touch with Trisha Tripathi (Deactivated).
Support
If you require support for resetting MFA, please raise a support ticket.
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